Shipping policy

At Tutuovo, we're committed to delivering joy worldwide, every day of the week. Below are the details of our Shipping Policy.

Free shipping on all order.

Total Delivery Time = Processing Time + Shipping Time

Order Processing:
All orders are processed within 1-4 business days. We understand your excitement, so we also process and ship orders on weekends and holidays.

Shipping Time:
Standard Shipping: 6-12 business days
Cost: Free

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Tutuovo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, and other charges) are the responsibility of the customer.

Damages
Tutuovo is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim.

Be sure to retain all packaging materials and damaged goods before filing a claim.

For more information, please contact us at contact@tutuovo.com.